The epic fight with Lulu continues.
A customer got his new book on the third try, but it was flawed as well. Lulu is just sending them out blindly these days evidently, without any sense of quality control.
I'm really lost as to what to do. You can't hold their dick as they try to print a decent book, so it looks like I'm done with them.
Anything new under RBP's banner will go elsewhere in the future.
In addition to messing up this order repeatedly, another order is reportedly lost in the mails. That may or may not be on Lulu, but the company did send me the wrong UPS tracking number, so who knows...
Done with 'em, I tell you.
TS
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