Garrison Fewell

Garrison Fewell's copy of Lee Santa's "A Journey into Jazz" came to him skewed in the printing department from Lulu awhile back.  Several of the pages were, in printing and customer terms, unacceptable.

Garrison, Lee and I have been trying to deal with this for over a month now, and Lulu is so slow as to make you wonder if the POD company gives a shit about anything other than itself.  Is this is a typical case of a monolith, given its size and the bottom line, not really giving a fuck about its customers?

That doesn't sound sensible, I know, but what really is sensible inside a monolithic economy?  Garrison is a benevolent sort, giving Lulu the benefit of the doubt.  I, personally, am pissed.

Here's a notion, Lulu.  I've given you a lot of business for the past five years.  Deal with it!

Anyway, Garrison has been a good egg about it in several email exchanges, and says he likes Lee's book a lot, despite his poor Lulu printing.  He is currently looking for a publisher for a book of his own about jazz improv and composition, which sounds very interesting.


TS